Novatelx Discuss a requirement
Telecommunications & ICT Infrastructure Networks · Telecom · Cybersecurity · Robotics

Innovative Telecommunication for Everything

Infrastructure for what comes next.

We plan, build and support the infrastructure that carries data — fibre, wireless and transmission networks, data centres and IT infrastructure, cloud platforms, custom software and the security layers on top of them.

2024Established
CairoHeadquarters
Egypt & MENACoverage
85+Specialists
18Technology partners
1,000+Sites & units delivered
Why we exist

Most infrastructure programmes fail in the handover. A consultant designs it, a supplier prices it, an installer builds it and an operator inherits it. We are the one accountable partner for the whole chain. We hand back infrastructure that works, documented and measured.

01 One contract02 One point of escalation03 One warranty position
01 — Focus domains

Networks. Telecom. Security. Robotics.

Networks that carry the load

Enterprise and carrier networks designed as one fabric — from the data centre core to the last access switch — and engineered to stay up under load, audit and change.

  • Enterprise switching, routing and gateway platforms
  • SD-WAN, network function virtualisation and edge
  • Campus, branch and high-density wireless
  • Structured cabling and data centre fabric, to international standard
ZTEDätwylerTenda

Telecom from backbone to last metre

The physical and active layers that carry traffic — fibre, towers, small cells and radio — designed, supplied and deployed for operators, ISPs and tower companies.

  • Fibre optic backbone, metro and long-haul; FTTx access
  • Transmission: WDM/OTN optical transport, microwave and IP RAN backhaul
  • Towers, small cells and antenna systems, indoor 5G
  • 2G/3G/4G migration to 5G-ready platforms
  • Optical & RF testing, as-built documentation and acceptance
ZTEHengxin TechnologyIRCE Group

Security that holds once the network is live

Prevention-first protection for networks, sites and identities, with round-the-clock monitoring and response for clients who would rather consume security than staff it.

  • Risk assessment and vulnerability management
  • Network, endpoint and perimeter security; DDoS protection
  • Telecom-specific security controls
  • Digital identity, e-signature and evidential archiving
  • 24/7 monitoring and incident response
Aegis Cybersecurity SystemsOpenLimit

Robotics and automation for the sites we build

Intelligent automation where it solves a real operational problem — integrated with the networks, sensing and security layers it depends on. An active Innovation Lab focus.

  • Robotic inspection for data halls and telecom sites
  • AI-vision and AIoT-guided automation
  • Industrial robotic cell integration with industrial IoT
  • Autonomous patrol linked to perimeter and video analytics
Innovation LabZNV
01 / 04
03 — Solutions

Six pillars, one architecture.

Most engagements draw on two or three of them — which is precisely why they are engineered to work together.

01

Telecommunications & Network Infrastructure

Design, supply and deployment of the physical and active layers that carry traffic, from long-haul backbone to the last metre of the access network.

  • Fibre optic networks — backbone, metro and long-haul
  • Transmission — WDM/OTN optical transport, microwave and IP RAN backhaul
  • FTTx access networks for residential, commercial and campus
  • Mobile & wireless — towers, small cells, antenna systems
  • 2G/3G/4G migration to 5G-ready platforms
  • Optical & RF testing, as-built documentation and acceptance
ZTEHengxin TechnologyDätwylerIRCE GroupTenda
02

ICT & Data Centre Infrastructure

The enterprise-side infrastructure that carries and houses the workload.

  • Data centre design and build — white space, power train, cooling
  • IT infrastructure — servers, storage, backup and virtualisation
  • Containment and modular / prefabricated data centres
  • Structured cabling — copper and fibre, to international standard
  • Enterprise switching, routing and gateway platforms
  • Campus, branch and high-density wireless
  • Hybrid cloud connectivity and interconnect
ZTEDätwylerTendaCHINTAlibaba Cloud
03

Cybersecurity & Managed Services

Protecting the infrastructure once it is live, and operating it where the client prefers to consume availability rather than manage it.

  • Risk assessment & vulnerability management
  • Network, endpoint & perimeter security
  • Digital identity, e-signature & evidential archiving
  • DDoS protection & telecom-specific security controls
  • 24/7 network operations monitoring & incident response
  • Security awareness & technical training
Aegis Cybersecurity SystemsOpenLimit
04

Cloud, AI & Digital Transformation

Modernising how the business runs on top of the network.

  • Public, private & hybrid cloud infrastructure and migration
  • Custom software development — web portals, mobile apps, APIs and system integration
  • OSS/BSS modernisation and telecom-grade IT platforms
  • AI-assisted operations, traffic management and fault prediction
  • SD-WAN, network function virtualisation and edge computing
  • Digital transformation roadmaps and architecture governance
Alibaba CloudWhale Cloud
05

Smart, Industrial & Sustainable Solutions

Connected systems for the built environment and industry, and the energy and utility infrastructure that keeps them running efficiently.

  • Smart city platforms — grids, connected surveillance, city services
  • Industrial IoT — asset monitoring, condition-based maintenance
  • AIoT video — recognition, behaviour analysis, perimeter protection
  • Solar generation, including solar-powered telecom sites
  • Water & wastewater treatment for industrial and municipal use
ZNVCHINTengazaatNESCOTenda
06

Consulting, Integration & Project Delivery

The layer that makes the other five work together: advisory, architecture, integration and accountable project delivery.

  • Architecture & vendor-independent design
  • Multi-vendor systems integration
  • Stage-gated delivery with documented acceptance
  • Customer experience, contact centre & digital payments operations
Ant GroupWhale Cloud

Most engagements draw on two or three pillars.

Build your scope
04 — Ready to deliver

Solutions packaged, scoped and ready.

Proven solution packages we can mobilise now — each with a defined scope, the partners behind it and acceptance built in. Pick one and we will tailor it to your site.

12 packages18 partners10 delivery stages
05 — Products & services

What we supply, integrate and support.

Product lines from our technology partners, each delivered with Novatelx design, integration, acceptance and lifecycle support. Filter by domain.

Indicative product lines. Availability, models and exclusivity are confirmed per project.

06 — Project & managed services

From first survey to final acceptance.

Every stage delivered under one contract, with a defined gate and documented outputs — then operated and supported for the life of the network.

Project delivery
01/ 10
Survey & requirements
24/7

NOC & SOC monitoring

Network and security operations with incident response and escalation.

SLA

Preventive & corrective maintenance

Scheduled site visits, fault restoration and spare-parts management.

KPI

Performance reporting

Availability, ticket and service-level reports against agreed targets.

+

Upgrades & optimisation

Capacity planning, technology refresh and energy optimisation.

07 — Customer experience & outsourcing

Contact centres and teams that scale.

For operators, banks and enterprises that would rather buy the outcome than build the operation — customer operations and technical teams delivered as a service.

Illustrative demo
Contacts handled12,480
Avg. answer18s
First-contact resolution86%

Customer operations, run as a service

Inbound and outbound customer operations that scale with demand instead of headcount, with performance analytics from day one.

Inbound & outboundCustomer care, sales and retention campaigns.
24/7 technical helpdeskL1–L2 support for networks, devices and services.
Multilingual & omnichannelVoice, chat, email and social in Arabic and English.
IVR & cloud platformsIVR design and cloud contact-centre platforms that scale on demand.

Technical teams, when and where you need them

Qualified engineering and operations staff deployed under Novatelx management, quality control and SLA.

Field engineering teamsRF, transmission, fibre and power technicians for rollout and maintenance.
NOC & SOC staffingMonitoring engineers and analysts on 24/7 shift rosters.
Site maintenance programmesPreventive and corrective maintenance across multi-site estates.
Project resident engineersOn-site engineering and project management for client programmes.

Secure payments and billing, integrated

A payment and billing layer that is secure, auditable and connected to the systems already running the business.

Billing & revenue managementTelecom billing and revenue assurance platforms.
Mobile payments & walletsWallet and mobile payment solutions.
Fraud controlsSecure transaction environments with fraud controls.
CollectionsPayment collection integrated with customer operations.
Discuss an operation
08 — The Novatelx model

One partner, the whole chain.

Most infrastructure programmes are assembled from a consultant, a supplier, an installer and an operator. Every handover between them is a place where accountability is lost. We hold the full chain.

01

Consult

Define what has to work, by when, and how it will be measured.

Output → requirement and success criteria

What this removes

  • Design decisions made by a party who will not have to build them
  • Equipment specified before the architecture is settled
  • Interface failures discovered at commissioning
  • Warranty disputes between supplier and installer

What this gives the client

  • A single contract and a single point of escalation
  • One party carrying design, delivery and performance risk
  • Commercial transparency across equipment and services
  • Continuity of knowledge from design through operations
Our vision
Powering the future, sustaining the planet.
09 — Operate & monitor

Watched around the clock.

24/7 network operations monitoring and incident response, for clients who prefer to consume availability rather than manage it. This panel shows how a regional view reads.

Illustrative demo
Availability · 30 daysSLA
99.98%Network uptime (demo)
Nodes up10/10
Links13
Throughput412Gb/s
Latency18ms
Event log--:--:--

    Illustrative demo — simulated data, not a live client network.

    10 — Industries

    Built for sectors that cannot go down.

    Ten sectors where availability, security and auditability are part of the requirement. Sector references are available on request.

    01

    Telecommunications

    Operators, ISPs and tower companies: backbone and access build-out, modernisation, OSS/BSS, passive infrastructure and managed operations.

    For more details, press here
    02

    Government & Public Sector

    National and municipal connectivity, secure communications, digital identity, smart city platforms and public surveillance.

    For more details, press here
    03

    Banking & Financial Services

    Resilient branch and data centre infrastructure, security and compliance, digital payment platforms.

    For more details, press here
    04

    Oil & Gas

    Remote-area connectivity, industrial IoT monitoring, OT security, solar-powered and off-grid infrastructure.

    For more details, press here
    05

    Industrial & Manufacturing

    Industrial IoT, plant connectivity, asset and energy monitoring, water and wastewater treatment.

    For more details, press here
    06

    Smart Cities & Real Estate

    FTTx and campus networks, building automation, intelligent surveillance, smart energy and utilities.

    For more details, press here
    07

    Enterprise & Commercial

    Structured cabling, campus and branch networks, hybrid cloud connectivity and security for the corporate estate.

    For more details, press here
    11 — Why Novatelx

    Reasons that hold up to scrutiny.

    What a client gets from one accountable integrator rather than a chain of separate vendors.

    01

    End-to-End Accountability

    Consult to support under one contract, one party answerable for the outcome.

    02

    A Deliberately Broad Ecosystem

    Eighteen partners across telecom, ICT, cloud, cybersecurity, fintech, energy, water, sensing, and civil, MEP and light-current works.

    03

    Global Technology, Local Delivery

    Tier-one platforms localised for MENA conditions, regulation, climate and procurement.

    04

    Vendor-Independent Architecture

    We commit to an architecture before we commit to a vendor.

    05

    Infrastructure and Intelligence Together

    Fibre, RF, data centre, cloud, AI and IoT engineered as one system.

    06

    Sustainability Built into Design

    Energy-efficient design, solar-powered sites and integrated water solutions in the core scope.

    07

    Structured Project Delivery

    Stage gates, documented acceptance criteria and formal handover regulated clients can verify.

    08

    Long-Horizon Partnership

    Managed services and lifecycle support over one-off supply.

    12 — Scope builder

    Build the brief in two clicks.

    Pick the pillars involved and the scope you have in mind. We suggest the engagement model that usually fits and carry it straight into the contact form.

    1Pillars involved
    2Scope
    Recommended engagement model
    Turnkey Delivery

    One contract from consultation to documented acceptance, and a single point of escalation.

    Stages we would hold
    ConsultDesignSupplyIntegrateDeployManageSupport
    13 — Technology ecosystem

    Eighteen partners, one integrator.

    Led by our exclusive representations of ZTE and Aegis Cybersecurity Systems in Egypt, the ecosystem covers the full stack from network to security. Each partnership adds a capability the others do not provide.

    ZTE
    Exclusive in Egypt · Indoor 5G

    ZTE

    Telecom and network platforms from backbone to access, including indoor 5G solutions represented exclusively by Novatelx in Egypt.

    TelecommunicationsNetworkingData centre
    AE
    Exclusive in Egypt

    Aegis Cybersecurity Systems

    US cybersecurity technology behind our prevention-first protection for networks, sites and critical infrastructure, represented exclusively by Novatelx in Egypt.

    CybersecurityManaged securityTelecom security
    DÄ
    Strategic partner

    Dätwyler IT Infra

    Structured cabling, fibre and data centre infrastructure to international standard.

    NetworkingData centre
    AC
    Strategic partner

    Alibaba Cloud

    Public, private and hybrid cloud platforms and the interconnect that ties them to the network.

    Cloud & AINetworking
    AG
    Strategic partner

    Ant Group

    Secure digital payment, wallet and transaction platforms with fraud controls.

    FintechSecurity

    Third-party names are trademarks of their respective owners and identify genuine technology partnerships.

    14 — About

    Engineers first. Since 2024.

    Headquartered in Cairo, covering Egypt and the wider MENA region, with RF, transmission, IP, data centre, security and project-management engineers.

    Mission

    To design, deliver and sustain digital infrastructure for Egypt and the wider region — combining global technology with local engineering, measured by the performance our clients achieve.

    RFTransmissionIPData centreSecurityProject management
    Innovation Lab

    Tested under real conditions before it is proposed.

    • 015G and next-generation radio access
    • 02IoT and AIoT integration across mixed-vendor environments
    • 03Applied AI and machine learning for network operations
    • 04Sustainable and energy-efficient telecommunications

    Integrity

    Say what can be delivered, then deliver it.

    Engineering Excellence

    Designs that perform under load, audit and over time.

    Innovation

    Adopt new technology only when it solves a real problem.

    Sustainability

    Efficiency and clean energy engineered in from the start.

    Partnership

    Measured over the full network lifecycle, not just the order.

    15 — FAQ

    Straight answers.

    No. Engagements range from a design review or a supply package to a full turnkey deployment or a managed service. Whatever the scope, the first conversation is the same: what has to work, by when, and how it will be measured.

    No. Architecture comes before vendor. Where a client has a standing standard we design to it; where they do not, we recommend on merit from a deliberately broad ecosystem.

    We are headquartered in Cairo with an Egypt-based engineering team, and cover Egypt and the wider MENA region.

    Yes. Managed services include 24/7 network operations monitoring and incident response, so clients can consume availability rather than manage it.

    Through stage-gated delivery with documented acceptance criteria, optical and RF testing, as-built documentation and a formal handover.

    16 — Contact

    Let's discuss the requirement.

    Whether the scope is a design review, a supply package, a full turnkey deployment or a managed service, the first conversation is the same: what has to work, by when, and how it will be measured.

    Landline / Fax+20 2 2262 3959
    Office
    Building No. 2, Obour Buildings, F75, Salah Salem, Heliopolis, Cairo, Egypt

    Tell us what has to work

    We reply within one business day.

    No obligation. Your details are used only to reply.