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Solution packages, in full detail.

Seventeen proven packages we can mobilise now. Each one below shows who it is for, why it matters, the full scope, how the work runs, what you receive and how acceptance is measured.

17 packages · 18 partners
17Ready-to-deliver packages
18Technology partners
10Delivery stages, gated
1,000+Sites & units delivered

Telecom 4 packages

Indoor 5G & in-building coverageExclusive · ZTE
PACKAGE 01 · TELECOM

Indoor 5G & in-building coverage

Reliable 5G-ready coverage inside offices, malls, hospitals and venues.

Most mobile traffic now starts indoors, where outdoor macro sites cannot reach reliably. A designed indoor 5G layer gives predictable coverage and capacity where people actually work and meet.

Scope
  • Coverage survey and RF design
  • Supply of ZTE indoor 5G small cells
  • Installation, integration and optimisation
  • Acceptance against coverage and KPI targets
How it runs
  1. Walk-test and RF survey of the building, floor by floor
  2. Indoor RF design: small-cell positions, capacity per zone, transmission and power
  3. Installation of ZTE indoor small cells, cabling and integration with the operator core
  4. Optimisation drive-test and acceptance against agreed coverage and KPI targets
Who it is for
  • Office towers and corporate HQs
  • Malls, hotels and venues
  • Hospitals and campuses
  • Operators extending indoor coverage
You receive
RF designKPI reportPAC
Engagement models
TurnkeySupply & integration

Acceptance · Accepted on measured RSRP/SINR coverage maps and throughput KPIs per floor, signed in a provisional acceptance certificate (PAC).

Fibre backbone & FTTx rollout
PACKAGE 02 · TELECOM

Fibre backbone & FTTx rollout

Long-haul, metro and access fibre built and documented to standard.

Fibre is the long-life asset under every other service. Getting the route, records and testing right on day one avoids decades of faults and unknown spare capacity.

Scope
  • Route survey, HLD and LLD
  • Fibre cable, closures and GPON supply
  • Laying, splicing and termination
  • OTDR testing and as-built records
How it runs
  1. Route survey, permits coordination and high-level design (HLD)
  2. Low-level design (LLD): cable counts, closures, splitters and GPON plan
  3. Trenching or aerial laying, splicing and termination by certified teams
  4. OTDR and power-meter testing, as-built drawings and handover
Who it is for
  • Operators and ISPs
  • Real-estate developers and compounds
  • Industrial zones and campuses
  • Government and utilities
You receive
HLD / LLDOTDR reportsAs-built
Engagement models
TurnkeySupply & integration

Acceptance · Every link accepted on OTDR traces and loss budgets, with as-built route records delivered in editable format.

Tower & RF site rollout
PACKAGE 03 · TELECOM

Tower & RF site rollout

Radio sites built, connected and accepted on first pass.

Each site that fails first-pass acceptance costs weeks. A single team handling survey, RF build and testing removes the hand-offs where most delays start.

Scope
  • Site survey and RF planning
  • Antennas, feeders and RF components
  • Installation and commissioning
  • RF testing and acceptance
How it runs
  1. Site survey, line-of-sight and RF planning
  2. Supply of antennas, feeders, jumpers and RF components
  3. Installation, power connection and commissioning
  4. VSWR, PIM and RF testing followed by acceptance
Who it is for
  • Mobile operators
  • Tower companies
  • Private and industrial networks
You receive
Site packRF test resultsPAC
Engagement models
TurnkeySupply & integration

Acceptance · Site packs with photos, RF test results and commissioning records support first-time PAC.

Transmission: optical, microwave & IP backhaul
PACKAGE 04 · TELECOM

Transmission: optical, microwave & IP backhaul

The transport layer that carries traffic between sites, cities and the core.

Transmission is the layer that carries traffic between sites, cities and the core. Capacity, latency and resilience are set here, so it is designed as one system rather than link by link.

Scope
  • WDM/OTN optical transport for backbone and metro
  • Microwave and E-band backhaul links
  • IP RAN and router-based mobile backhaul
  • Synchronisation, network management and acceptance testing
How it runs
  1. Traffic study and transmission architecture (optical, microwave, IP)
  2. WDM/OTN design for backbone and metro, and link budgets for microwave and E-band
  3. IP RAN and router-based backhaul with synchronisation and protection
  4. Network management integration and acceptance test procedure (ATP)
Who it is for
  • Operators and ISPs
  • Utilities and pipelines
  • Government and enterprise WANs
You receive
Transmission designLink budgetsATP
Engagement models
TurnkeySupply & integration

Acceptance · Accepted on link performance, protection switching and synchronisation tests documented in the ATP.

Networking 3 packages

Data centre & structured cabling
PACKAGE 05 · NETWORKING

Data centre & structured cabling

White space, power and cabling delivered as one certified system.

White space, power, cooling and cabling only perform when they are designed together. Treating them as one certified system protects uptime and future capacity.

Scope
  • Data hall and white-space design
  • Racks, cabinets and aisle containment
  • Copper and fibre cabling with certification
  • Power distribution and site power
How it runs
  1. Data hall design: layout, power train, cooling and containment
  2. Supply of racks, cabinets, aisle containment and PDUs
  3. Copper and fibre structured cabling with channel certification
  4. Site power integration, labelling and as-built documentation
Who it is for
  • Enterprises and banks
  • Government and public data centres
  • Colocation and cloud providers
  • Hospitals and universities
You receive
Design packCabling certificationAs-built
Engagement models
TurnkeySupply & integration

Acceptance · Cabling certified channel by channel; power and containment checked against design before handover.

Enterprise LAN, Wi-Fi & SD-WAN
PACKAGE 06 · NETWORKING

Enterprise LAN, Wi-Fi & SD-WAN

Campus and branch networks that are fast, secure and centrally managed.

Users judge IT by the network they touch every day. A designed campus and branch network with central management keeps performance and security consistent across every site.

Scope
  • Campus and branch network design
  • Switching, routing and gateways
  • High-density Wi-Fi
  • SD-WAN for multi-site estates
How it runs
  1. Requirements and site surveys, including Wi-Fi predictive and on-site surveys
  2. Low-level design of switching, routing, gateways and segmentation
  3. Deployment of high-density Wi-Fi and SD-WAN across branches
  4. Testing, configuration records and optional managed service
Who it is for
  • Corporate campuses
  • Multi-branch enterprises and retail
  • Hotels, schools and hospitals
You receive
LLDConfiguration recordsATP
Engagement models
TurnkeyManaged

Acceptance · Accepted on coverage, roaming and throughput tests plus configuration and IP records.

IT infrastructure: servers, storage & virtualisation
PACKAGE 07 · NETWORKING

IT infrastructure: servers, storage & virtualisation

Compute and storage platforms sized, built and supported for the workload.

Compute and storage have to be sized for the workload, protected by backup and ready to extend into the cloud. We design for performance today and growth tomorrow.

Scope
  • Servers, storage and backup
  • Virtualisation and private cloud platforms
  • Data-centre networking and security
  • Migration, monitoring and support
How it runs
  1. Workload and capacity assessment
  2. Solution design: servers, storage, backup and virtualisation
  3. Build, data-centre networking and security integration
  4. Migration, monitoring set-up and support handover
Who it is for
  • Enterprises modernising on-premise IT
  • Government entities
  • Banks and regulated organisations
You receive
Solution designBuild recordsATP
Engagement models
Supply & integrationManaged

Acceptance · Accepted on performance and failover tests, with build records and runbooks.

Cybersecurity 3 packages

Cybersecurity assessment & hardeningExclusive · Aegis
PACKAGE 08 · CYBERSECURITY

Cybersecurity assessment & hardening

A measured reduction in exposure across networks, sites and endpoints.

Exposure is reduced by measuring it first, then closing the gaps in priority order. Prevention-first technology from Aegis, represented exclusively by Novatelx in Egypt, sits at the centre.

Scope
  • Risk and vulnerability assessment
  • Perimeter, network and endpoint hardening
  • DDoS and telecom-specific controls
  • Security awareness and technical training
How it runs
  1. Risk and vulnerability assessment across networks, sites and endpoints
  2. Prioritised remediation plan agreed with the client
  3. Perimeter, network, endpoint and DDoS hardening
  4. Security awareness and technical training for client teams
Who it is for
  • Operators and critical infrastructure
  • Banks and government
  • Industrial and OT environments
You receive
Risk reportRemediation planTraining
Engagement models
ConsultingTurnkey

Acceptance · A measured before-and-after exposure report, remediation evidence and training records.

Managed SOC & NOC, 24/7Exclusive · Aegis
PACKAGE 09 · CYBERSECURITY

Managed SOC & NOC, 24/7

Round-the-clock monitoring and response, consumed as a service.

Availability and security are consumed as a service: monitored around the clock, with defined response times and monthly evidence of performance.

Scope
  • 24/7 network and security monitoring
  • Incident detection, response and escalation
  • Preventive and corrective maintenance
  • Monthly SLA and KPI reporting
How it runs
  1. Onboarding: asset inventory, monitoring tools and escalation matrix
  2. 24/7 network and security monitoring from the NOC and SOC
  3. Incident detection, response, escalation and root-cause analysis
  4. Preventive maintenance and monthly SLA and KPI reporting
Who it is for
  • Operators and ISPs
  • Enterprises without in-house 24/7 teams
  • Critical infrastructure owners
You receive
SLAIncident logKPI reports
Engagement models
Managed services

Acceptance · Governed by a service-level agreement with incident logs and monthly KPI reports.

Digital signature & e-identity
PACKAGE 10 · CYBERSECURITY

Digital signature & e-identity

Legally robust digital signing, identity and evidential archiving.

Paper signatures slow every process. Qualified electronic signature and evidential archiving make digital documents legally robust and verifiable over the long term.

Scope
  • Qualified electronic signature
  • Digital identity and trust services
  • Evidential long-term archiving
  • Integration with business systems
How it runs
  1. Process and legal-requirement review
  2. Integration design with existing business systems
  3. Deployment of signature, identity and archiving services
  4. Testing, user enablement and acceptance
Who it is for
  • Government and public services
  • Banks and insurers
  • Enterprises digitising approvals
You receive
Integration designATP
Engagement models
Supply & integration

Acceptance · Accepted on end-to-end signing and verification tests against the integration design.

Cloud & digital 3 packages

Hybrid cloud & migration
PACKAGE 11 · CLOUD & DIGITAL

Hybrid cloud & migration

Workloads moved in stages to a governed hybrid cloud.

Moving to the cloud in stages, with governance and security from the start, avoids the cost overruns and outages of a big-bang migration.

Scope
  • Cloud readiness assessment
  • Landing zone and hybrid connectivity
  • Staged workload migration
  • Cloud security and operations
How it runs
  1. Cloud readiness and workload assessment
  2. Landing zone, hybrid connectivity and security baseline
  3. Staged migration in waves with rollback plans
  4. Cloud operations, cost control and optimisation
Who it is for
  • Enterprises and banks
  • Government entities
  • Digital and e-commerce businesses
You receive
Migration planArchitectureRunbook
Engagement models
ConsultingManaged

Acceptance · Each migration wave accepted on functional and performance tests, with runbooks for operations.

OSS/BSS, billing & digital payments
PACKAGE 12 · CLOUD & DIGITAL

OSS/BSS, billing & digital payments

Operations, billing and payments platforms that talk to each other.

Operations, billing and payments must talk to each other in real time. Integrated platforms reduce revenue leakage and give customers faster, safer transactions.

Scope
  • OSS/BSS and telecom IT platforms
  • Billing and revenue management
  • Mobile payments and wallets
  • Fraud and risk controls
How it runs
  1. Current-state review of OSS/BSS and billing
  2. Solution design and integration architecture
  3. Deployment of billing, wallet and payment platforms with fraud controls
  4. Integration testing, migration and go-live support
Who it is for
  • Telecom operators
  • Banks and payment providers
  • Utilities with billing operations
You receive
Solution designIntegration tests
Engagement models
Supply & integrationManaged

Acceptance · Accepted on integration test results and reconciled billing and payment flows.

Software development & system integration
PACKAGE 13 · CLOUD & DIGITAL

Software development & system integration

Custom software that connects your teams, customers and platforms.

Off-the-shelf tools rarely fit the way a business actually works. Custom software built by our development team connects people, customers and platforms around your own process.

Scope
  • Web portals and enterprise applications
  • Mobile apps for customers and field teams
  • APIs and integration with OSS/BSS, ERP and CRM
  • Dashboards, reporting and process automation
How it runs
  1. Requirements workshops and a written specification
  2. UX design and agile development in short sprints
  3. Integration through APIs with OSS/BSS, ERP and CRM
  4. User acceptance testing, deployment and support
Who it is for
  • Enterprises and government entities
  • Operators and service providers
  • Field-service organisations
You receive
Requirements specSource code & documentationUAT
Engagement models
TurnkeyManaged

Acceptance · Accepted through user acceptance testing (UAT); source code and documentation are delivered with the system.

Delivered by Novatelx teams

AIoT & robotics 1 package

AIoT video & smart perimeter
PACKAGE 14 · AIOT & ROBOTICS

AIoT video & smart perimeter

Sites that watch themselves and raise the right alert.

Cameras alone do not prevent incidents. AIoT analytics turn video into alerts that operators can act on, integrated with the control room.

Scope
  • AIoT video analytics
  • Facial and licence-plate recognition
  • Perimeter protection and patrol
  • Integration with control rooms
How it runs
  1. Site risk survey and camera plan
  2. Design of AIoT analytics, recognition and perimeter layers
  3. Installation, integration with control rooms and VMS
  4. Testing of detection scenarios and acceptance
Who it is for
  • Smart cities and public spaces
  • Industrial plants and oil & gas sites
  • Real estate, hotels and campuses
You receive
DesignCamera planATP
Engagement models
TurnkeyManaged

Acceptance · Accepted on scenario tests for detection and alerting, with a documented camera plan.

Energy 1 package

Solar power for telecom sites400 sites delivered
PACKAGE 15 · ENERGY

Solar power for telecom sites

Lower diesel and grid spend across the site estate.

Diesel and grid costs dominate site operating budgets. Solar sized for the real load cuts fuel spend and emissions while improving power availability. More than 400 sites delivered.

Scope
  • Load assessment and PV sizing
  • PV arrays, mounting and inverters
  • Integration with existing site power
  • Commissioning and performance monitoring
How it runs
  1. Load assessment and energy study
  2. PV sizing, mounting and inverter design
  3. Installation and integration with existing site power
  4. Commissioning and performance monitoring
Who it is for
  • Telecom operators and tower companies
  • Off-grid and remote sites
  • Industrial and commercial rooftops
You receive
Energy studyCommissioning report
Engagement models
TurnkeySupply & install

Acceptance · Accepted on commissioning tests with an energy-yield baseline for performance tracking.

CX & outsourcing 2 packages

Contact centre as a service
PACKAGE 16 · CX & OUTSOURCING

Contact centre as a service

Customer operations that scale with demand, not headcount.

Customer operations should scale with demand, not with fixed headcount. We run the operation to agreed service levels with analytics from day one.

Scope
  • Inbound and outbound operations
  • 24/7 technical helpdesk
  • Multilingual, omnichannel support
  • IVR, cloud platform and analytics
How it runs
  1. Process discovery, scripts and knowledge base
  2. Platform set-up: IVR and cloud contact centre
  3. Recruitment, training and go-live
  4. Performance management and continuous improvement
Who it is for
  • Operators and ISPs
  • Banks and fintech
  • Enterprises with large customer bases
You receive
SLAPerformance dashboard
Engagement models
Managed servicesOutsourcing

Acceptance · Run against a service-level agreement with a live performance dashboard.

Delivered by Novatelx teams
Field maintenance & technical outsourcing
PACKAGE 17 · CX & OUTSOURCING

Field maintenance & technical outsourcing

Qualified teams deployed under Novatelx management and SLA.

Qualified technical teams deployed under Novatelx management, quality control and SLA, so the client buys capacity and outcomes rather than headcount.

Scope
  • Field engineering teams
  • NOC and SOC staffing
  • Preventive maintenance programmes
  • Project resident engineers
How it runs
  1. Scope, skills matrix and team sizing
  2. Recruitment, certification and onboarding
  3. Deployment under Novatelx supervision and quality control
  4. Monthly SLA reporting and performance reviews
Who it is for
  • Operators and tower companies
  • Enterprises with multi-site estates
  • Client programmes needing resident engineers
You receive
SLAMonthly reports
Engagement models
OutsourcingManaged services

Acceptance · Governed by an SLA with monthly reports on attendance, tasks and quality.

Delivered by Novatelx teams

Not sure which package fits?

Tell us what has to work, by when and how it will be measured. We will recommend the package, or combine several into one scope.