Managed SOC & NOC, 24/7
Round-the-clock monitoring and response, consumed as a service. Availability and security are consumed as a service: monitored around the clock, with defined response times and monthly evidence of performance.
Exclusive · Aegis · Egypt & MENARound-the-clock monitoring and response, consumed as a service.
Availability and security are consumed as a service: monitored around the clock, with defined response times and monthly evidence of performance.
What the package covers
- 24/7 network and security monitoring
- Incident detection, response and escalation
- Preventive and corrective maintenance
- Monthly SLA and KPI reporting
How the work runs
- Onboarding: asset inventory, monitoring tools and escalation matrix
- 24/7 network and security monitoring from the NOC and SOC
- Incident detection, response, escalation and root-cause analysis
- Preventive maintenance and monthly SLA and KPI reporting
How success is measured
Governed by a service-level agreement with incident logs and monthly KPI reports.
Straight answers.
What is included in the Managed SOC & NOC, 24/7 package?
The scope covers 24/7 network and security monitoring; incident detection, response and escalation; preventive and corrective maintenance; monthly SLA and KPI reporting. You receive SLA, Incident log, KPI reports.
Who is it designed for?
It is typically used by operators and ISPs, enterprises without in-house 24/7 teams and critical infrastructure owners, across Egypt and the wider MENA region.
How is acceptance measured?
Governed by a service-level agreement with incident logs and monthly KPI reports.
Which engagement models are available?
This package can be delivered as managed services. Every engagement starts with the same question: what has to work, by when, and how it will be measured.
Cybersecurity assessment & hardening
Digital signature & e-identityReady to scope this package?
Send the sites, the timeline and how success will be measured. We reply within one business day.